Terms of service
TERMS & CONDITIONS (OptiXHealth)
Terms and Conditions
These Terms and Conditions apply to all purchases made through the OPTIXHEALTH website. By placing an order, you agree to the terms outlined below.
Orders
All orders are subject to availability and confirmation. Once an order is placed, you will receive a confirmation email. We reserve the right to cancel or refuse any order where necessary.
Pricing
All prices are listed in GBP and include VAT where applicable. We aim to ensure all pricing is accurate, however we reserve the right to correct any errors.
Shipping
We aim to dispatch all orders promptly. Delivery times may vary depending on location and courier services. OPTIXHEALTH is not responsible for delays caused by third-party delivery providers.
30 Day Money Back Guarantee
We stand behind the quality of our products.
If you are not satisfied with your purchase, you may request a refund within 30 days of receiving your order.
To start a return, please email support@optixhealth.co.uk with your order number.
We will provide instructions on how to return your item.
Once your return is received and reviewed, your refund will be processed to your original payment method.
Returns
Items must be returned within 30 days of delivery. We reserve the right to refuse a refund if the return does not meet reasonable conditions.
Liability
OPTIXHEALTH products are intended to support general health and wellbeing. They are not intended to diagnose, treat, cure, or prevent any disease.
We are not liable for any misuse of our products or failure to follow recommended usage guidelines.
Privacy
Your personal information is handled in accordance with our Privacy Policy. We do not share your data with third parties except where necessary to process and deliver your order.
Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any changes.
Contact
For any questions regarding your order or these terms, please contact:
